JAYLENNE
AYALA

Lead Software Engineer · Game QA · Test Automation

10+ years ensuring AAA games ship bug-free. From EA's skate. to Hearthstone, I build the testing systems that make great games great — across PC, PlayStation, Xbox, iOS & Android. Based in Orlando & Puerto Rico · Open to Remote

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EXPERIENCE
10+ YRS
AUTOMATION
EXPERT
LEADERSHIP
LEAD ENG
PLATFORMS
ALL OF THEM

ABOUT ME

🎮

QA ENGINEER &
AUTOMATION LEAD

I'm a Lead Software Engineer in Test at Electronic Arts, leading the automation team for skate. — one of EA's most anticipated live-service games. With over a decade in QA, I specialize in building automation frameworks that scale, catching bugs before players ever see them, and mentoring engineers to level up their craft.

Bilingual (English & Spanish), born and rooted in Puerto Rico, currently based in Orlando, FL — and open to working from either. I'm actively seeking remote opportunities where I can bring my expertise to passionate teams no matter where they're located.

I bring the same energy to testing that players bring to gaming — competitive, precise, and relentlessly focused on the experience.

🏆 MVP Award — recognized as Most Valued Professional at Evertec for outstanding contributions to the team.
📱 #1 App in Puerto Rico on the Apple App Store — shipped as part of the QA team.
🎓 MBA in E-Commerce + B.S. in Computer Science from UPR. Certified Scrum Product Owner (CSPO).
🌎 Cross-platform expert — PS, Xbox, PC, iOS, Android, Web. If it runs software, I've tested it.

EXPERIENCE

⚡ ELECTRONIC ARTS (EA) APR 2021 – PRESENT
Lead Test Software Engineer — skate.

Leading the Test & Automation team for skate., EA's upcoming live-service skateboarding game. Manage a team of 4 engineers, architect CI/CD-integrated test frameworks on the Frostbite engine, and collaborate across developers, producers, devops, and QA to maintain game quality at scale.

Frostbite Engine CI/CD Team Leadership Test Strategy Jenkins AWS
🌯 CHIPOTLE MEXICAN GRILL SEP 2020 – MAR 2021
Senior QA Automation Engineer

Led load & performance testing for Chipotle's website and mobile apps. Built and maintained API automation scripts for ordering and delivery features; wrote smoke/regression suites integrated into CI/CD pipelines.

Load Testing API Automation Mobile QA CI/CD
💜 BLIZZARD ENTERTAINMENT OCT 2017 – SEP 2020
Technical Test Analyst → Senior Test Analyst — Hearthstone

Spent 3 years on Hearthstone's automation team. Helped build an in-house C# test launcher and integrated Airtest (Python + image recognition + Unity) for cross-platform mobile & PC automation. Mentored QA analysts and SDET interns; created onboarding technical docs.

C# Python Airtest Unity Mobile QA Mentorship
⚽ FANHERO JAN 2017 – SEP 2017
QA Automation Engineer

Tested apps for clients including Orlando City Soccer Club and Florida Cup. Led the transition from manual to automated testing using Selenium WebDriver and Appium; ran load tests with BlazeMeter.

Selenium Appium Java BlazeMeter iOS & Android
💳 EVERTEC FEB 2013 – DEC 2016
QA Engineer

Software tester for transaction-processing applications across web and mobile. Created test cases, automated tests, and ran load/stress testing to certify mission-critical financial applications.

SQL Server Test Automation Performance Testing

PROJECTS & GAMES

🛹
SKATE. — EA (2021–PRESENT)

Built the automated test framework from the ground up for EA's live-service skate. game on Frostbite. Manages cross-platform coverage across PC, PS5, and Xbox Series.

FROSTBITE LIVE SERVICE EA
🃏
HEARTHSTONE AUTO FRAMEWORK

Co-developed an internal C# test launcher integrated with Airtest (Python + image recognition) and Unity for automated testing across Hearthstone mobile & PC clients.

C# PYTHON UNITY
📱
#1 APP — APPLE APP STORE (PR)

Contributed QA to a mobile app that reached the #1 spot on the Apple App Store in Puerto Rico. End-to-end testing on iOS and Android ensured a flawless launch.

iOS ANDROID #1 APP
ORLANDO CITY SC APP QA

Led QA automation for the Orlando City Soccer Club fan app at FanHero. Implemented Selenium + Appium suites and BlazeMeter load testing for game-day traffic spikes.

SELENIUM APPIUM LOAD TEST

SKILLS & TOOLS

🎮 GAME ENGINES
Frostbite Unity Cross-Platform QA
🤖 AUTOMATION
Selenium Appium Airtest Poco Sikuli
💻 LANGUAGES
C# Python Java SQL
⚙️ DEVOPS & CI/CD
Jenkins GitHub AWS TestRail JIRA Perforce
🕹️ PLATFORMS TESTED
PlayStation Xbox PC iOS Android Web Nintendo Switch
👑 LEADERSHIP
Team Management Mentorship Scrum / CSPO Agile

CONTACT

Want to talk about game QA, automation, or building great teams? I'm always open to new opportunities, collaborations, and conversations about making better games.

BUG DODGER
ARROW KEYS / WASD · DODGE THE BUGS!
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